Learning Operations Analyst

The posting, as Lincoln Property Company wrote it

The Learning Operations Analyst is responsible for optimizing the organization’s learning ecosystem and supporting enterprise learning initiatives through effective system administration, data analysis, content management, and process improvement. This role serves as a partner to HR and business stakeholders throughout the organization by ensuring seamless learner experience, leveraging learning data to drive informed decisions, and identifying opportunities to enhance operational efficiency.

Essential Duties and Responsibilities

• Serve as the system owner for the Dayforce LMS, driving platform optimization, governance, user experience enhancements, system support and adoption strategies
• Import, organize, and maintain learning content and catalogs; map content to competency frameworks and learning paths; including the creation of learning libraries for specific areas (i.e. Engineering Learning Library)
• Identify opportunities to streamline learning operations through automation, standardization, and process improvement initiatives.
• Partner with learning vendors and internal stakeholders to evaluate, implement, and optimize system enhancements, integrations, and new learning solutions
• Maintain accurate learner records, certifications, and training completions; ensure regulatory and compliance standards are met.
• Collaborate with subject matter experts, business stakeholders, and HR partners on learning content curation, deployment, and reporting needs.
• Analyze learning data and develop actionable insights and reporting that support workforce development, compliance, and business objectives
• Manage the centralized learning mailbox, ensuring timely and professional responses to inquiries, support requests and learning-related communication
• Monitor emerging learning trends and recommend innovations that improve learner engagement and operational effectiveness.
• Performs other duties as assigned

Required Qualifications

• Bachelor’s degree in Human Resources, Education, Instructional Design, or related field; or equivalent combination of education and experience.
• Minimum of 3-5 years of similar experience, with strong focus on LMS administration and L&D operations.
• Experience managing third-party learning content providers and learning libraries within an LMS, including content integration, governance, catalog optimization, and learner engagement support.
• Experience with learning technologies and tools, such as Adobe Captivate or Scribe.
• Understanding of instructional design principles and SCORM/AICC/xAPI file formats.
• Meticulous attention to detail for ensuring data accuracy, system functionality, and compliance.
• Strong technical aptitude with Microsoft suite and various reporting tools; Power BI experience a plus.
• Ability to proactively identify process inefficiencies and implement scalable solutions.
• Professional verbal and written communication skills to effectively collaborate with stakehold

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f a role, please contact Human Resources at hr@lpc.com. Requests for accommodation will be treated confidentially to the extent permitted by law.

Work Authorization/ E-Verify - Lincoln Property Company participates in E-Verify. All offers of employment are contingent upon the candidate providing valid authorization to work in the United States. Lincoln Property Company does not sponsor employment visas, including H-1B, for this position at this time.

Background Check - Employment offers are contingent upon the successful completion of a background investigation, which may include verification of prior employment, education, criminal history, and other checks as permitted by applicable federal, state, and local law. The nature and scope of background checks may vary by role and location. Certain roles may require additional screening based on duties (driving history (MVR), financial background check, etc.)

Health and Safety - Lincoln Property Company is committed to maintaining a safe and healthy work environment in compliance with all applicable federal, state, and local occupational health and safety regulations, including OSHA requirements. Certain roles may have specific health, safety, or physical requirements that will be communicated during the hiring process. Employees may be required to wear personal protective equipment (PPE) or comply with site-specific safety protocols depending on the nature of their assignment.

Lincoln Property Company does not accept unsolicited resumes from third-party recruiters unless they were contractually engaged by Lincoln Property Company to provide candidates for a specified opening. Any such employment agency, person or entity that submits an unsolicited resume does so with the acknowledgement and agreement that Lincoln Property Company will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. At this time, we are not working with any agencies.