Order Operations Specialist

The posting, as Lucid Motors wrote it

About Lucid

At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience.

We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what’s possible and shape the future of mobility.

About the Team

The European Order Operations team owns the end-to-end quote-to-cash transaction process and serves as the main operational partner for Retail and Corporate Sales teams on order-related matters. The team connects Sales, Delivery, Logistics, Service, Production Control, IT, Finance, Tax, and Accounting to maintain accurate orders and enable timely deliveries. It combines hands-on daily execution with structured performance management, issue resolution, and continuous improvement. The team’s impact is visible in orderbook accuracy, delivery readiness, revenue recognition support, and a reliable experience for internal and external stakeholders.

About the Role

The Order Operations Specialist is an individual contributor role reporting to the Supervisor, Order Operations and supporting the execution of Lucid’s European order-to-delivery operations. This role ensure s that customers and vehicle orders move accurately and efficiently through the transaction lifecycle, while providing Sales and Delivery teams with reliable operational support. Y ou will take ownership of day-to-day order execution, proactively resolve transactional issues, maintain accurate data across systems, identify opportunities for improvement, and ensure that vehicles, invoices, payments, and customer documentation are ready for delivery. Success will be demonstrated through accurate orderbook data, timely issue resolution, clear stakeholder communication, and improved operational consistency. Unlike a traditional order management position, this role provides direct exposure to the development and scaling of European automotive order operations, with opportunities to influence workflows, systems, and new purchase scenarios as the business grows.

What You Own

• Order Execution: Own the accurate processing and maintenance of customer and vehicle orders from order placement through delivery, ensuring that required changes are completed correctly and on time.
• Issue Resolution: Investigate and resol

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e benefits package including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays, paid sick leave; and a 401(k) retirement plan. Hourly/non-exempt employees accrue up to 120 hours paid time off, and salaried/exempt employee accrue up to 160 hours paid time off. Eligible employees may also participate in Lucid’s equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans.

Equal Opportunity: At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations.

Accessibility: Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at TA-Operations <@> lucidmotors.com . This email address is designated solely for accommodation requests and is not monitored for job applications or resume submissions. To be considered for employment, all applications must be submitted through the Lucid Motors Careers website.

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To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes.