Manager, Workplace

The posting, as MongoDB wrote it

MongoDB is seeking a proactive, hands-on Workplace Manager to lead the day-to-day operations of our San Francisco office while overseeing the employee experience and operational performance of our North America portfolio of satellite (a.k.a. “spoke”) offices.

This is an operations-first role for someone who takes pride in making workplaces safe, welcoming, functional, and consistently well run. You will be the visible, service-minded point of contact for employees, visitors, vendors, and local leaders; responding to requests, coordinating workplace services, maintaining accurate records, and following issues through to resolution.

Alongside daily operations, you will help cultivate a connected hybrid workplace in our San Francisco office and our Spoke Offices through thoughtful events, local communications, and culture-building initiatives. The ideal candidate is organized, resourceful, comfortable working across multiple locations, and energized by the combination of hospitality, facilities coordination, vendor management, budget management, event execution, and employee engagement.

What you’ll do

Own day-to-day workplace operations in San Francisco Hub Office

• Serve as the primary point of contact and escalation path for workplace matters across assigned spoke offices and/or the designated hub office
• Maintain a safe, clean, professional, organized, and welcoming workplace environment for employees and visitors
• Conduct regular office walkthroughs to identify maintenance, facilities, hospitality, safety, presentation, and space issues; coordinate corrective actions and confirm completion
• Respond to, track, and resolve employee and stakeholder requests through workplace support channels and systems with urgency, clear communication, and strong follow-through
• Coordinate front-of-house and visitor experiences, greeting employees, guests, candidates, and vendors with a warm, hospitality-first mindset
• Oversee Spoke office memberships, including activation, deactivation, changes, and ongoing third-party vendor coordination where applicable
• Coordinate facilities workflows such as janitorial services, conference-room and event bookings, work orders, scopes of work, service requests, and office access needs
• Monitor office supplies, amenities, equipment, and shared spaces; coordinate replenishment, repairs, and replacements
• Maintain accurate workplace records and systems, including provider or membership databases, occupancy/utilization information, service logs, and operational documentation
• Partner with Physical Security on access control, visitor procedures, incident follow-up, and other security requirements
• Coordinate with IT/AV and other service partners to help ensure meeting rooms, workplace technology, and office equipment are working properly
• Communicate workplace updates, service changes, expectations, and important office information clearly and consistently

Own Spoke Office operations and engagement
[…]
s MongoDB.

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB , and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 3273561621
MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.

MongoDB’s base salary range for this role in the U.S. is:
$69,000 — $135,000 USD