Senior Director of Managed Services, Network and Security (Remote)

The posting, as Myriad360 wrote it

Who You Are

You are a Senior Network and Security architect who will build and operate the Networking & Security managed service in collaboration with the Networking & Security Practice Manager, Principal Architect, and Managed Services team, owning the operational build-and-run of a service designed to grow and scale.

About The Role

We are seeking a Senior Director of Networking & Security to lead and scale high-performing teams responsible for enterprise networking and cybersecurity services across managed services and MSSP environments.

This is a people-first leadership role with primary accountability for building, managing, mentoring, and transforming teams of network and security engineers across global delivery environments.

The ideal candidate is a transformational leader with a proven history of:

• Building and scaling high-performance teams
• Leading MSSP growth and maturity
• Delivering results in complex, global enterprise environments
• Driving operational excellence and continuous improvement

This leader will serve as a strategic executive advisor to customers and internal stakeholders, responsible for defining infrastructure roadmaps, evolving managed services capabilities, and ensuring scalable, resilient, and cost-optimized environments. The ideal candidate brings a blend of deep technical expertise, strong business acumen, and proven experience leading high-performing engineering and architecture teams within a managed services or enterprise environment.

This position plays a critical role in expanding managed services offerings, improving service delivery maturity, and aligning infrastructure services with modern hybrid cloud and consumption-based models. Candidate should be able to serve as a trusted advisor, with the ability to simplify complex issues and speak to C-Suite executives. Excellent customer service skills are a must. The successful candidate will lead managers and drive initiatives around processes, training, delivery quality, and customer service to support a growing managed services business.

Must be based in the United States. Travel up to 30% may be required.

Key Responsibilities

People Leadership & Team Development (Primary Focus)

• Build, lead, and scale high-performance teams of network and security engineers, architects, and technical leaders
• Develop structured training, certification, and career progression programs
• Lead global hiring, onboarding, and workforce planning strategies
• Drive organizational transformation and turnarounds for underperforming teams
• Establish strong coaching, mentorship, and leadership development frameworks

Global Delivery & MSSP Operations

• Lead globally distributed teams supporting 24x7 managed services and MSSP operations (NOC/SOC alignment)
• Scale delivery across multi-client, multi-region environments
• Own SLAs, KPIs, and customer satisfaction metrics
• Drive automation, standardization, and service delivery maturity

Networking & Secu
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consulting organization.

• Prior experience leading and developing managers
• Proven track record of growing a business with documented cases of close collaboration with sales executives
• Experience leading global delivery operations within MSP/MSSP environments
• Expertise across core networking fundamentals and advanced security domains
• Proven success scaling high-performance MSSP and managed services teams
• Experience building training programs and engineering career paths
• Strong experience in resource planning, utilization, and service profitability
• Familiarity with ServiceNow, SIEM, SOAR, and monitoring platforms
• Deep LEAN experience , including:
• Kaizen and continuous improvement
• Waste elimination and process optimization
• Standardization and operational governance
• Transformation of service delivery organizations
• Certifications preferred:
• CISSP, CISM, CCIE, or equivalent
• Cloud security certifications (AWS, Azure)
• LEAN / Six Sigma

Some of Our Benefits

• Unlimited Paid Time Off (PTO)
• Incentive compensation plans for all employees
• Company-funded 401k contributions
• Zero-cost employer-covered health insurance
• Annual BYOD (Bring Your Own Device) reimbursement up to $500
• Paid Parental Leave
• Transparent, candid culture with 1:1 coaching, performance reviews, and a consistent feedback loop
• Quirky, diverse, respectful, high-performing coworkers you’ll want to achieve greatness with!

Pursuant to the NYC Pay Transparency Law, the salary range in New York City for this position is $ 220,000 - 320,000 OTE (total compensation inclusive of base salary and bonus/commission). Compensation in other geographies may vary.

Myriad360 is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.