Senior Director, Laboratory Operations

The posting, as Natera wrote it

POSITION SUMMARY: The Senior Director, Laboratory Operations is responsible for the management and oversight of all aspects of operations in order to provide the highest quality service including: clinical laboratory and laboratory operations. Knowledge of CAP, CLIA, California, and New York state regulations.

PRIMARY RESPONSIBILITIES

• Develop policies, procedures, and performance standards to ensure efficiency and quality.
• Ensure efficient and customer-friendly service.
• Oversee all clinical and technical functions of laboratory, which includes: day-to-day production, equipment and reagent qualification, and training.
• Lead trouble-shooting teams to address urgent issues.
• Ensure that operations maintain all personnel, equipment and consumable resources necessary to match the demand and projections.
• Maintain and expand laboratory infrastructure, including personnel, equipment, and inventory.
• Ensure efficient and effective use of resources and personnel within laboratory.
• Lead process improvements throughout the laboratory.
• Operationalize and implement new product launches.
• Maintain the resources required for effective turnaround times for all patient testing.
• Organize training and development programs for laboratory and support staff.
• Work with senior leadership to execute on short and long-term strategy.
• Recruit, retain, train, and develop employees and conduct performance management activities. Develop a team-oriented culture within and between departments.
• This role works with PHI on a regular basis both in paper and electronic form and have an access to various technologies to access PHI (paper and electronic) in order to perform the job.
• Employee must complete training relating to HIPAA/PHI privacy, General Policies and Procedure Compliance training and security training as soon as possible but not later than the first 30 days of hire.
• Must maintain a current status on Natera training requirements.

QUALIFICATIONS

• BS/BA (or equivalent) in a biological science, similar field of study, or equivalent. MS is preferred.
• California licensed Clinical Lab Scientist or CGMBS preferred.
• 10+ years of experience in laboratory administration or related field.
• 5+ years of management & leadership experience
• 5+ years of high-complexity-testing, high volume lab operations

KNOWLEDGE, SKILLS, AND ABILITIES

• Lean Six Sigma experience; Black Belt certified is a plus.
• GLP, GMP, or FDA experience is strongly preferred.
• Knowledge and experience with clinical and/or public health laboratory laws.
• Demonstrated ability to achieve operational improvement leading to quality and/or efficiency improvements.
• Experience in troubleshooting, process improvement, and workflow analysis.
• Detail-oriented with strong analytical skills.
• Strong organizational, communication and interpersonal skills.
• Must be proficient with excel or other data analysis tools

To perform the job successfully,
[…]
s include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program!

For more information, visit www.natera.com .

Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide.

All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws.

If you are based in California, we encourage you to read this important information for California residents.

Link: https://www.natera.com/notice-of-data-collection-california-residents/

Please be advised that Natera will reach out to candidates with a @ natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes.

For more information

• BBB announcement on job scams
• FBI Cyber Crime resource page