Technical Program Manager

The posting, as Nscale wrote it

About Nscale

Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility.

We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you’ll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you’ll be contributing to building the technology that powers the future.

About the role

We're hiring a Technical Program Manager to lead delivery of Nscale's Technology Operations program portfolio: the platforms, endpoints and collaboration tooling that every Nscale employee depends on. You'll help deliver these services as the company scales across offices, data-centre locations and remote teams.

This is an individual contributor role reporting to the Senior Director, Global Technology Operations. You'll own delivery outcomes personally, working closely with TechOps engineers to turn technical designs into sequenced, deliverable plans. You'll need to understand the technology well enough to challenge a plan and build lightweight mechanisms that improve execution without creating process drag.

What you'll be doing

Program Delivery

• Own end-to-end delivery of the Technology Operations program portfolio, including device management platform migrations, global office build-outs and productivity tooling transformation.
• Run technology implementation, migration and remediation projects at scale, covering pilot groups, rollout waves, rollback criteria, cutover runbooks and early-life support.
• Partner with TechOps engineers to translate technical designs into delivery plans, maintaining accurate program documentation, decision records and delivery artefacts.
• Support technical changes with clear communications, adoption planning and support readiness.
• Drive blockers and escalations to resolution, rather than simply reporting them onward.

Delivery Standards and Cross-Team Alignment

• Define delivery and reporting standards for technical projects within TechOps, aligning with Corporate Engineering and Information Security where appropriate.
• Establish and run weekly programme reviews, roadmap tracking, escalation paths and action follow-through.
• Build intake and prioritisation mechanisms that make clear what's being done now, what's deferred and what risk is being accepted.

Reporting and Communication

• Maintain a single executive-ready portfolio view covering scope, milestones, blockers and risks.
• Translate technical delivery detail into clear business impact for lead

[…]
ge (base + bonus + equity), with performance reviews every 12 months.

Join one of the fastest-growing AI infrastructure companies — your chance to directly shape how global AI capacity is planned and deployed.

Expect a dynamic progression plan tailored to your ambitions. Grow by leading critical cross-functional initiatives and shaping capital strategy — always with our full support.

Human-First Flexibility: We treat you as humans first. Our flexible workplace trusts Nscalers to deliver, giving you the autonomy to shape your day around life's moments.

Equal Opportunities Statement

We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds.

If there’s anything we can do to accommodate your specific situation, please let us know.

The responsibilities outlined in this job description are not exhaustive and are intended to provide a general overview of the position. The employee may be required to perform additional duties, tasks, and responsibilities as assigned by management, consistent with the skills and qualifications required for the role.

For information on how Nscale handles candidate personal data, please see our Employee & Candidate Privacy Notice: Here.

The range below reflects the base salary for the position. Actual compensation may vary based on job-related factors such as skill set, experience, education, and location. In addition to base salary, this role may be eligible for bonus, equity, and/or commission programs. Nscale may offer a competitive benefits package including medical, dental, vision, flexible paid time off, parental leave, and retirement plan participation.

Salary Range
$180,000 — $210,000 USD

For information on how Nscale handles candidate personal data, please see our Employee & Candidate Privacy Notice: Here.

Nscale does not accept unsolicited candidate submissions from recruitment agencies.