Product Content Creator

The posting, as OpenAI wrote it

About the Team

The B2B Content team helps business audiences understand what AI makes possible and how to put it to work. We develop narrative, editorial, demo, and adoption programs that connect OpenAI’s products to concrete business value.

We partner closely with Product Marketing, Demand Generation, Customer Education, Sales, and other teams to create content that is useful on its own and supports the broader customer journey.

We value people who are eager to learn, have a bias for action, and look beyond the immediate deliverable. We build the tools, systems, and shared practices that help the whole team produce better work over time.

About the Role

We’re looking for a Product Content Creator to help create the next generation of AI-native marketing content. You’ll develop videos, interactive tutorials, live demos, written guides, and other experiences that help business audiences understand what AI makes possible and how it applies to their work.

This is a hands-on creative role spanning demand generation and product adoption. You’ll explore product capabilities, build and test workflows, and produce content for campaigns that introduce people to useful ideas and help them put those ideas into practice. You’ll maintain evergreen campaign content and develop new adoption campaigns, using practical workflows, research, and thought leadership as source material.

You’ll use Codex and other AI tools to prototype ideas and create experiences that would previously have required a larger production team. We’re looking for the fluency of a coding-assistant power user; an engineering background isn’t required. Strong judgment about the idea, the audience, and the finished experience matters as much as the ability to build it.

You’ll partner with Product Marketing on positioning and product accuracy, Demand Generation on campaign goals and distribution needs, and Demo Studio on demonstrations and production. You’ll own the content from concept through delivery, choosing the format that best serves the idea and the audience. This is an individual-contributor role for someone who enjoys making, explaining, experimenting, and shipping.

The role is hybrid and will be based in San Francisco, Monday through Wednesday. Thursday and Friday are work-from-home days, with occasional in-office attendance as needed for live webinars.

In this role, you will

• Develop creative concepts and produce content for Demand Generation campaigns, grounded in audience needs, product workflows, research, and expert perspectives.
• Personally create videos, interactive tutorials, live demos, and written guides, carrying work from the initial idea through a finished asset.
• Use Codex and other AI tools to build and test workflows, prototype interactive experiences, and improve how content is produced.
• Develop and test original content formats, learn from audience response, and turn the strongest ideas into recurring series or reusable camp

[…]
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Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.