People Technology Analyst, Workday PATT & Benefits

The posting, as OpenAI wrote it

About the Team

OpenAI’s People team helps us hire, support, and retain the people who will safely build and deploy artificial intelligence that benefits humanity.

The People Technology team brings together our enterprise people systems and the engineers building new internal products and AI-powered tools. We work across the People organization to improve the employee experience, simplify operations, and build technology that supports OpenAI’s global growth.

About the Role

We’re looking for a People Technology Analyst with deep expertise in Workday Absence, Time Tracking, and Benefits. You’ll independently own configuration, ongoing support, and improvements across these areas, including benefits for our US and international employees, from day one.

You’ll work closely with Benefits, People Operations, Payroll, Finance, and Engineering to translate complex requirements into reliable systems and straightforward employee experiences. You should be comfortable configuring Workday yourself, tracing issues across modules and integrations, and owning improvements from the first conversation through launch and ongoing support.

As part of our combined People Technology team, you’ll also help identify where automation, AI, and custom tools can improve how we work. You’ll bring the domain expertise needed to make those solutions useful and dependable.

In this role, you will

• Own Workday configuration and improvements across Absence, Time Tracking, and Benefits, including the connections between leave, time worked, and benefits eligibility.
• Design and maintain absence plans, accruals, eligibility rules, leave processes, time entry rules, calculations, validations, and approvals for a growing global workforce.
• Partner with the Payroll systems owner to ensure absence, time tracking, and benefits data flows accurately into payroll. Investigate source data issues and test downstream impacts of changes in your areas.
• Independently own US and international benefits configuration, including benefit plans, eligibility rules, enrollment events, life events, coverage levels, and rates.
• Lead open enrollment systems readiness, including configuration, testing, launch, and support. Partner with technical teams and benefits vendors to maintain and troubleshoot integrations.
• Lead Absence, Time Tracking, and Benefits systems work for new countries and entities, policy changes, and evolving employee needs. Partner with functional owners to translate local requirements into configuration.
• Own projects from discovery and prioritization through configuration, testing, release, documentation, and adoption. Stay accountable for how the solution performs after launch.
• Partner with engineers to improve integrations and build automation or AI-assisted workflows that reduce manual work and make employee support easier.
• Maintain system security, data quality, reporting, and change controls. Resolve production issues and address their und

[…]
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Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

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We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.

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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.