Senior Principal Industry Analyst Relations

The posting, as PagerDuty wrote it

PagerDuty, Inc. (NYSE: PD) is the global leader in AI-first digital operations. By automatically detecting, diagnosing, and remediating issues, the PagerDuty Platform orchestrates AI agents and automated workflows with context from over 750 integrations. Trusted by approximately two-thirds of the Fortune 100 and nearly half of the Fortune 500, PagerDuty is the industry standard for organizations scaling resilient, autonomous operations. Notable customers include Chipotle, Cloudflare, Docusign, Fox, Nvidia, Salesforce, Spotify, Zoom and more. We are growing rapidly and hiring top talent with leading AI skills across engineering, sales, product, marketing, and beyond as we build the leading digital operations platform.

We are looking for a Senior Principal Industry Analyst Relations to lead our AR program by building and executing our strategy and nurturing relationships amongst our analyst community. As part of the product marketing team, you will provide strategic and tactical support that helps shape our story and grow the program. The role will report to the Senior Director of Product Marketing Operations and work closely with key stakeholders across the company to execute AR strategy and nurture PagerDuty’s relationships with the industry analyst community. Analyst relations plays a strategic and visible function at PagerDuty, and we’re looking for a collaborative, capable, and driven individual who can jump in and make an impact quickly.

Key Responsibilities

• Shape our category story and the industry analyst strategy and program to drive the category
• Build strategic relationships with current industry analysts while identifying and growing the program
• Coordinate analyst calls and maintain AR program calendar
• Drive analyst awareness of PagerDuty’s offerings and expand analyst understanding of company business strategy and product offerings
• Prepare and support spokespeople engaging with analysts, including creation of briefing materials, compiling presentation content and staffing calls
• Maintain AR interactions database and lead measurement of the AR program’s impact on both marketing and sales goals
• Lead and prioritize inbound requests for information including participation in research and customer references
• Conduct foundational research in analyst coverage areas, competitor investments, etc. to surface recommendations for program growth

Basic Qualifications

• Bachelor’s degree
• 8+ years of experience in enterprise technology communications, marketing, or product marketing
• Working experience in Analyst Relations, Product Marketing, Market Research, and Strategy
• Proven content creation and story shaping, strategic planning, program management, and exceptional attention to detail
• Interest in speeding and improving research and survey delivery with AI and automation tools

Preferred Qualifications

• Working with industry analyst firms including Gartner, Forrester Research, IDC

The base salary range f
[…]
on to PTO

• Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
• Paid volunteer time off: 20 hours per year
• Company-wide hack weeks
• Mental wellness programs

*Eligibility may vary by role, region, and tenure

About PagerDuty

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses

PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.

Go behind-the-scenes on our careers site and @pagerduty on Instagram.

Additional Information

PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy .

PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.

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