Financial Crimes Quality Assurance (QA) Sr. Analyst

The posting, as Pathward, N.A. wrote it

We are a hybrid, remote-office company dedicated to growing our talent anywhere!

We have onsite locations in: Sioux Falls, SD, Phoenix, AZ, Louisville, KY, Troy, MI, Franklin, TN, Easton, PA.

At Pathward, we take tremendous pride in our purpose to create financial inclusion for all™. We are a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all. We strive to remove barriers that traditional institutions put in the way of financial access, and promote economic mobility by providing responsible, secure, high quality financial products.

We are a team of problem solvers and innovators who celebrate our differences and know that our unique perspectives make us stronger and well-positioned for success. We celebrate, and embrace, our team members through our *HUMBLE*HUNGRY*SMART approach, and we believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve.

About the Role

The Financial Crimes Quality Assurance (QA) Sr. Analyst is responsible for supporting the execution, consistency, and continuous improvement of the quality assurance program focused on Second Line of Defense (2LoD) Financial Crimes activities, including oversight, review, challenge, and governance functions across BSA/AML, Sanctions, and Fraud.

This role ensures that 2LoD processes are performed with consistency, accuracy, and in alignment with regulatory expectations and internal standards. The Sr. Analyst will validate the quality and accuracy of analyst work, evaluate identified issues and observations, and assist with the execution of QA reviews, as applicable. The Sr. Analyst will partner closely with the QA Manager in the development and enhancement of QA processes, promote consistency, and strengthen the effectiveness of the overall QA program.

What You Will Do

Quality Oversight & Analyst Support

• Perform quality checks of analyst work to ensure consistency and adherence to QA standards and procedures
• Provide ongoing coaching, technical guidance, and on-the-job training to QA Analysts
• Support calibration activities and promote consistency in QA review outcomes across the team

Issue Management & Reporting

• Review deficiencies, observations, and issues identified by analysts for appropriateness, completeness, and severity
• Assist with validation of issue remediation and review closure evidence for identified issues
• Support preparation of QA reporting, metrics, and management updates

QA Review Execution

• Perform complex and high-risk QA reviews across 2LoD Financial Crimes processes, including BSA/AML, Sanctions, and Fraud to evaluate:
• Accuracy and completeness
• Appropriateness of risk-based judgments
• Alignment with internal standards and regulatory expectations
• Evaluate the quality of 2LoD oversight , including whether issues are appropriately identified, escalated, and resolved
• Identify and escalate

[…]
candidate for this or other Pathward roles. Pathward is an equal employment opportunity employer and considers candidates for roles without regard to their race, sex, national origin, ethnicity, age, disability or any other category protected by law.

Who we are

Our commitment to inclusion is woven into our DNA. We believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve.

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, transgender status, pregnancy, national origin, age (age 40 and over), disability, genetic information, marital status, hair texture or hairstyle, ancestry, service in the uniformed services, protected veteran status, status as a victim of domestic violence or any other class protected by federal, state and local laws.

Please click here to learn more about our benefits and review information about our Privacy Policy, Affirmative Action Plan and other notices. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. For assistance completing an application, please contact a Pathward People & Culture Representative by emailing – careers@pathward.com

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Applications will be accepted for a minimum of 3 days after posting, and there is no predetermined date by which applications should be submitted.

Knowingly submitting false information will result in disqualification for consideration of future positions, termination of employment and forfeiture of other rights.

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