Manager, Sanctions Operations — BSA/AML & Sanctions Operations

The posting, as Pathward, N.A. wrote it

We are a hybrid, remote-office company dedicated to growing our talent anywhere!

We have onsite locations in: Sioux Falls, SD, Phoenix, AZ, Louisville, KY, Troy, MI, Franklin, TN, Easton, PA.

At Pathward, we take tremendous pride in our purpose to create financial inclusion for all™. We are a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all. We strive to remove barriers that traditional institutions put in the way of financial access, and promote economic mobility by providing responsible, secure, high quality financial products.

We are a team of problem solvers and innovators who celebrate our differences and know that our unique perspectives make us stronger and well-positioned for success. We celebrate, and embrace, our team members through our *HUMBLE*HUNGRY*SMART approach, and we believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve.

About the Role

The Manager, Sanctions Operations provides day-to-day operational leadership of the OFAC, 314(a), and PEP screening queues. The role provides a second review point over disposition quality, and directly addresses sustainability of SLAs.

What You Will Do

• Manage daily operations of the OFAC, 314(a), and PEP screening queues, holding all three within service standard (OFAC 30 days, 314(a) 14 days, PEP 30 days).
• Supervise the Sanctions Operations Lead and analyst team; allocate workload to eliminate concentration of the escalation queue on a single analyst.
• Provide a second-level review point over screening dispositions and ensure documentation meets the five-element baseline.
• Monitor productivity and SLA metrics; reduce reliance on overtime and weekend working as new analyst capacity onboards.
• Manage the OFAC/314(a)/PEP escalation workflow and route true matches for blocking/reporting.
• Partner with the Manager, Sanctions Program on model changes, list updates, and testing that affect the operational queue.
• Support audit, independent testing, and OCC examination walkthroughs for sanctions operations.

What You Will Need

• Bachelor's degree in Finance, Business, Criminal Justice, Accounting, or related field required.
• CAMS required; CGSS preferred.
• 5–8 years of BSA/AML or sanctions screening experience.
• 2+ years of people leadership in an operations or screening environment.
• Hands-on experience with OFAC/314(a)/PEP screening platforms (Bridger or comparable) and disposition workflows.
• Track record of holding SLAs and managing high-volume queues.
• Strong operational and queue-management discipline in a high-volume screening environment.
• Working knowledge of OFAC/sanctions regulations, 314(a), and PEP screening.
• People-leadership and workload-balancing skills; ability to remove single points of failure.
• Data-driven approach to SLA, productivity, and quality metrics.
• Clear, audit-ready written com

[…]
candidate for this or other Pathward roles. Pathward is an equal employment opportunity employer and considers candidates for roles without regard to their race, sex, national origin, ethnicity, age, disability or any other category protected by law.

Who we are

Our commitment to inclusion is woven into our DNA. We believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve.

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, transgender status, pregnancy, national origin, age (age 40 and over), disability, genetic information, marital status, hair texture or hairstyle, ancestry, service in the uniformed services, protected veteran status, status as a victim of domestic violence or any other class protected by federal, state and local laws.

Please click here to learn more about our benefits and review information about our Privacy Policy, Affirmative Action Plan and other notices. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. For assistance completing an application, please contact a Pathward People & Culture Representative by emailing – careers@pathward.com

Please click here to view Pathward's Applicant Privacy Notice.

Applications will be accepted for a minimum of 3 days after posting, and there is no predetermined date by which applications should be submitted.

Knowingly submitting false information will result in disqualification for consideration of future positions, termination of employment and forfeiture of other rights.

Candidate Scam Warning

We encourage you to be cautious of hiring scams that impersonate Pathward. Copy and paste the following URL into your browser to learn more: https://www.pathward.com/about-us/people-culture/careers/