Account Manager

The posting, as Patriot Growth Insurance Services, LLC wrote it

Account Manager

Western Agency | Minot, ND | On-Site | Full-Time

Why This Role Matters

As an Account Manager, you'll play an important role in helping clients protect their businesses, assets, and financial well-being through responsive service and trusted insurance guidance. Your ability to build relationships, manage account needs, and deliver exceptional support helps strengthen client retention and contributes to the long-term success of both clients and the agency.

In this role, you'll work closely with producers, underwriting partners, carriers, and clients to manage day-to-day service needs, maintain accurate coverage, and support renewal strategies. You'll become a trusted resource for clients by helping them navigate policy changes, identifying coverage opportunities, and ensuring their insurance programs continue to meet evolving needs.

How You'll Make an Impact

• Manage incoming service requests, policy changes, renewals, and coverage inquiries while delivering exceptional client service.
• Review existing policies and account activity to identify coverage gaps, available discounts, and opportunities for improved protection.
• Evaluate insurance programs and recommend coverage adjustments that align with clients' changing needs.
• Re-market and obtain alternative quotes when appropriate to help clients secure competitive and effective coverage solutions.
• Partner with producers, underwriters, and carrier representatives to support account retention and client satisfaction.
• Maintain accurate account documentation and policy records within the agency management system.

Who You Are

• A service-minded professional who takes pride in helping clients and building lasting relationships.
• Organized and detail-oriented, with the ability to manage multiple priorities effectively.
• A strong communicator who can clearly explain insurance concepts and coverage recommendations.
• Resourceful and solutions-focused when addressing client questions and service needs.
• Collaborative and supportive of team goals while remaining accountable for individual responsibilities.
• Self-motivated and capable of managing workload independently.
• Committed to ongoing learning and staying informed about insurance products, market trends, and industry developments.

What You Bring

Day One

• High school diploma or equivalent.
• 2+ years of experience in the insurance industry.
• Prior Property & Casualty insurance experience.
• Active Property & Casualty insurance license.
• Working knowledge of Applied Epic or a comparable agency management system.
• Proficiency with Microsoft Office applications, including Outlook and Excel.
• Excellent written and verbal communication skills.
• Strong organizational skills and ability to work effectively in a collaborative environment.
• Ability to manage workload independently while meeting deadlines.
• Authorization to work in the United States without current or future sponsorship.

Va
[…]
ota and South Dakota region. Founded in 1976, Western has 10 offices offering insurance coverage and providing risk management strategies to trusted clients in the farm ranch, crop and agricultural sector, as well as the business communities including contractors, oil & gas, trucking, construction, habitation and others. Western Agency Inc is a partner agency of Patriot Growth Insurance Services.

Patriot Growth Insurance Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, citizenship or immigration status, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. Patriot makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO and DE&I Policy located on our website at www.patriotgis.com.

Pay Range: Posted below*

*Any job offer is based upon a salary analysis to comply with applicable state pay transparency laws, considering relevant experience, education, certifications, and seniority as compared to others doing substantially similar work. There is no guarantee an offer will be at the top of the posted range based on the salary analysis. Roles may also be eligible for a supplemental compensation, such as performance-based bonus, commission, or equity. Specific eligibility will be discussed with Talent Acquisition team.

Patriot Growth Insurance Services offers a comprehensive benefits package, including medical, dental, and vision insurance; a 401(k) with company match; personalized time off and company paid holidays.

Pay Range
$42,500 — $53,560 USD