Account Manager

The posting, as Patriot Growth Insurance Services, LLC wrote it

Account Manager

Western Agency | Minot, ND or Aberdeen, SD | In Office | Full-Time

Why This Role Matters

As an Account Manager at Western Agency, you'll play a key role in helping businesses protect what matters most. Working alongside producers, account executives, and fellow account managers, you'll provide exceptional client service, maintain strong carrier relationships, and ensure clients receive the guidance and support they need throughout the policy lifecycle.

This role is ideal for someone who enjoys building relationships, solving problems, and delivering a high level of service. You'll serve as a trusted resource for clients while collaborating with a team dedicated to helping others navigate risk and make informed insurance decisions.

How You'll Make an Impact

• Build comprehensive and accurate risk profiles that help protect client assets and support long-term coverage strategies.
• Partner with producers on presentations, policy delivery, and renewal discussions to strengthen client relationships and retention.
• Manage day-to-day servicing needs for personal lines accounts, including policy changes, billing inquiries, claims assistance, applications, and quoting.
• Develop and maintain strong relationships with carriers and underwriters to support effective placement and service outcomes.
• Review and renew existing coverages to help ensure clients maintain appropriate protection as their needs evolve.
• Issue certificates, binders, and evidence of property documentation accurately and efficiently.
• Maintain detailed and accurate policy records within the agency management system.
• Support the overall client experience by proactively addressing questions, coverage concerns, and service requests.

Who You Are

• You are relationship-driven and enjoy building trust with clients, carriers, and colleagues.
• You communicate clearly and professionally, both verbally and in writing.
• You are organized, detail-oriented, and able to manage multiple priorities effectively.
• You approach challenges with curiosity and creative problem-solving skills.
• You take ownership of your work and follow through on commitments.
• You thrive in a collaborative team environment while remaining capable of working independently.
• You are committed to continuous learning and professional growth within the insurance industry.

What You Bring

Day One

• Experience supporting personal lines insurance accounts in an agency environment.
• Strong customer service and relationship management skills.
• Excellent verbal and written communication abilities.
• Proficiency with Microsoft Office Suite and related business software.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks while maintaining accuracy and responsiveness.
• Property & Casualty (P&C) insurance license, or the ability and willingness to obtain one.

Valuable Additions

• Experience working directly with underwriters and in

[…]
g risk management strategies to trusted clients in the farm ranch, crop and agricultural sector, as well as the business communities including contractors, oil & gas, trucking, construction, habitational and others. Western Agency Inc is a partner agency of Patriot Growth Insurance Services, a privately held national insurance services broker ranked 24th largest broker in the U.S. as of December 2024.

Patriot Growth Insurance Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, citizenship or immigration status, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. Patriot makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO and DE&I Policy located on our website at www.patriotgis.com.

Pay Range: Posted below*

*Any job offer is based upon a salary analysis to comply with applicable state pay transparency laws, considering relevant experience, education, certifications, and seniority as compared to others doing substantially similar work. There is no guarantee an offer will be at the top of the posted range based on the salary analysis. Roles may also be eligible for a supplemental compensation, such as performance-based bonus, commission, or equity. Specific eligibility will be discussed with Talent Acquisition team.

Patriot Growth Insurance Services offers a comprehensive benefits package, including medical, dental, and vision insurance; a 401(k) with company match; personalized time off and company paid holidays.

Pay Range
$20.19 — $25 USD