Commercial Lines Account Manager

The posting, as Patriot Growth Insurance Services, LLC wrote it

Commercial Insurance Account Manager

Patriot Growth Insurance Services | Media, PA | Hybrid | Full-Time

Why This Role Matters

As a Commercial Insurance Account Manager, you'll play a vital role in delivering exceptional service and insurance expertise to a diverse portfolio of commercial clients. This position serves as a trusted resource for clients throughout the policy lifecycle, helping ensure their coverage needs are met while fostering strong relationships and long-term client satisfaction.

You'll partner closely with clients, carrier representatives, producers, and internal team members to manage renewals, policy changes, coverage reviews, and day-to-day service needs. Success in this role comes from a combination of technical insurance knowledge, strong organizational skills, and a commitment to providing responsive, client-focused service.

How You'll Make an Impact

• Serve as the primary service contact for a book of commercial insurance clients, delivering responsive support and building trusted relationships.
• Manage the full policy lifecycle, including renewals, endorsements, audits, billing inquiries, and policy changes to ensure accuracy and timeliness.
• Review new business and renewal policies to verify coverage alignment, policy accuracy, and client expectations.
• Market new and renewal business when needed by coordinating carrier submissions, evaluating coverage options, and supporting placement strategies.
• Maintain accurate account documentation within agency management systems and carrier platforms to support operational excellence.
• Collaborate with clients, carrier partners, producers, and internal teams to resolve issues, support claims coordination, and deliver proactive service.
• Support client presentations, renewal discussions, and ongoing service initiatives that strengthen client retention and satisfaction.
• Contribute to team success by sharing knowledge, supporting junior team members, and promoting collaboration across the organization.

Who You Are

• Client-focused and committed to delivering a high level of service and responsiveness.
• Organized and detail-oriented, with the ability to manage multiple accounts, priorities, and deadlines effectively.
• A proactive communicator who builds strong relationships with clients, carriers, and colleagues.
• Skilled at identifying issues, evaluating options, and developing practical solutions.
• Comfortable balancing independent responsibilities with collaborative teamwork.
• Adaptable and resourceful in a fast-paced insurance environment.
• Committed to accuracy, accountability, and continuous professional growth.

What You Bring

Day One

• 5+ years of commercial insurance account management or related agency experience.
• Active Property & Casualty insurance license.
• Strong understanding of commercial insurance coverages, policy structures, renewals, and carrier processes.
• Experience working with agency management systems, with A

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2025 Inc. 5000 list of fastest-growing companies. With over 2,100 employees operating in 150+ locations across more than 45 states, our collaborative model gives every person and every agency the resources and support they need to grow, while each agency keeps its own identity, culture, and way of doing business. That growth has never been about numbers alone, it's about the people behind them.

Patriot Growth Insurance Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, citizenship or immigration status, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. Patriot makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO and DE&I Policy located on our website at www.patriotgis.com.

Pay Range: Posted below*

*Any job offer is based upon a salary analysis to comply with applicable state pay transparency laws, considering relevant experience, education, certifications, and seniority as compared to others doing substantially similar work. There is no guarantee an offer will be at the top of the posted range based on the salary analysis. Roles may also be eligible for a supplemental compensation, such as performance-based bonus, commission, or equity. Specific eligibility will be discussed with Talent Acquisition team.

Patriot Growth Insurance Services offers a comprehensive benefits package, including medical, dental, and vision insurance; a 401(k) with company match; personalized time off and company paid holidays.

Pay Range
$100,000 — $125,000 USD