Employee Benefits Account Manager

The posting, as Patriot Growth Insurance Services, LLC wrote it

Employee Benefits Account Manager

Patriot Growth Insurance Services | Cheshire, CT | Hybrid or In-Office | Full-Time

Why This Role Matters

As an Employee Benefits Account Manager, you'll serve as a trusted advisor to clients while helping them navigate complex benefits decisions, renewal strategies, and open enrollment initiatives. Your work directly supports client retention, service excellence, and long-term growth by ensuring every client receives responsive, consultative support that helps them meet their employee benefits goals.

In this role, you'll manage a portfolio of employee benefits clients and collaborate closely with producers, benefit consultants, carriers, and internal service teams. You'll leverage your expertise in benefits administration, renewals, carrier marketing, and client strategy to deliver meaningful outcomes and strengthen client relationships throughout the year.

How You'll Make an Impact

• Build trusted relationships as the primary point of contact for an assigned book of employee benefits clients.
• Lead renewal and open enrollment activities, including employee presentations, client education, carrier coordination, and policy administration.
• Analyze renewal options, contribution strategies, benchmarking data, and claims reporting to help clients make informed benefits decisions.
• Coordinate RFP processes, carrier submissions, and internal workflows to ensure timely and accurate marketing and renewal execution.
• Deliver proactive consultative service by resolving issues, answering questions, and identifying opportunities to enhance the client experience.
• Partner with producers, carriers, and internal teams to uncover cross-selling opportunities and support agency growth initiatives.

Who You Are

• Relationship-focused and committed to delivering exceptional client service.
• Organized and able to manage multiple priorities while meeting deadlines and maintaining accuracy.
• A strong communicator who can explain complex benefits concepts clearly and confidently to diverse audiences.
• Consultative in your approach, balancing client needs with strategic recommendations.
• Detail-oriented when reviewing proposals, contracts, benefit communications, and supporting documentation.
• Collaborative, dependable, and eager to contribute to team success.
• Motivated to stay current on industry trends, carrier offerings, and regulatory developments.

What You Bring

Day One

• 3+ years of employee benefits account management, consulting, or related client service experience.
• Experience managing employee benefits renewals, open enrollment activities, benefits administration, and carrier marketing processes.
• Strong proficiency with Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint.
• Excellent verbal and written communication skills.
• Strong organizational and time management skills with the ability to manage multiple client priorities.
• Professional relationship-buildi

[…]
e 2025 Inc. 5000 list of fastest-growing companies. With over 2,100 employees operating in 150+ locations across more than 45 states, our collaborative model gives every person and every agency the resources and support they need to grow, while each agency keeps its own identity, culture, and way of doing business. That growth has never been about numbers alone, it's about the people behind them.

Patriot Growth Insurance Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, citizenship or immigration status, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. Patriot makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO and DE&I Policy located on our website at www.patriotgis.com.

Pay Range: Posted below*

*Any job offer is based upon a salary analysis to comply with applicable state pay transparency laws, considering relevant experience, education, certifications, and seniority as compared to others doing substantially similar work. There is no guarantee an offer will be at the top of the posted range based on the salary analysis. Roles may also be eligible for a supplemental compensation, such as performance-based bonus, commission, or equity. Specific eligibility will be discussed with Talent Acquisition team.

Patriot Growth Insurance Services offers a comprehensive benefits package, including medical, dental, and vision insurance; a 401(k) with company match; personalized time off and company paid holidays.

Pay Range
$75,000 — $85,000 USD