Group Director, Client Media Solutions

The posting, as Real Chemistry wrote it

At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries.

Our #LifeatRealChem culture is rooted in our people—we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities.

Discover your purpose. Embrace innovation. Experience #LifeatRealChem.

Real Chemistry Media is a fully integrated media, analytics, technology, and customer engagement organization that helps healthcare brands create meaningful, measurable connections with healthcare professionals, patients, caregivers, and consumers. Our teams bring together media, omnichannel strategy, analytics, CRM, creative, influencer, and engagement expertise to design connected customer experiences that drive business outcomes across the healthcare ecosystem.

The Group Director, Client Media Solutions serves as a senior portfolio leader responsible for overseeing media strategy, client partnership, business growth, and team performance across multiple pharmaceutical, biotechnology, and life sciences accounts. This role leads large-scale integrated engagement programs that span HCP, patient, caregiver, and DTC audiences while ensuring exceptional delivery, strong financial performance, and long-term client success.

What You'll Do

• Lead cross-account media, customer engagement, and omnichannel strategies across a portfolio of pharmaceutical and life sciences clients, ensuring alignment with business objectives and measurable customer outcomes.
• Serve as the senior strategic lead across key client relationships, driving client retention, growth, innovation, and long-term partnership development.
• Guide integrated planning efforts across Media, Omnichannel Strategy, Analytics, CRM, Activation, Creative, and Client Experience teams to deliver connected customer experiences.
• Identify emerging industry trends, platform opportunities, customer engagement innovations, and competitive insights that create value for clients and differentiate Real Chemistry's capabilities.
• Oversee multiple client teams and team leaders, ensuring strategic alignment, operational excellence, quality delivery, and consistent client satisfaction across the portfolio.
• Develop scalable processes, planning methodologies, and best practices that improve efficiency, collaboration, and performance across the broader Client Experience organization.
• Own t

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recruiter will discuss the specific expectations for the role you're pursuing during the interview process and keep you informed throughout the hiring journey. For employees located within a one-hour commute of a Real Chemistry office, we require in-person attendance two days per week, either from a Real Chemistry office or when working onsite with clients. Employees in regions without a nearby office may work remotely and come together throughout the year for collaboration, culture-building, learning, and team connection opportunities. While these guidelines reflect our current workplace model, we understand that everyone’s circumstances are unique. If you require additional flexibility, we welcome an open conversation with your recruiter and our HR team to discuss your needs and determine what may be possible.

Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. Should you require accommodations throughout the interview process please let your recruiter know.

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