Manager, Client Media Solutions

The posting, as Real Chemistry wrote it

At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries.

Our #LifeatRealChem culture is rooted in our people—we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities.

Discover your purpose. Embrace innovation. Experience #LifeatRealChem.

Real Chemistry is looking for a Manager, Client Experience (Media) to join our growing team!

The Manager, Client Experience (Media) plays a lead role on strategy development and manages staff and workflow to deliver flawless work while mentoring junior team members to provide ongoing feedback and teaching opportunities. This individual continually evaluates and improves upon media processes and opportunities, has strong client relationship skills, and has demonstrated emerging internal and external (agency partner) collaboration skills. Generally, Media Supervisor have 4-6 years of experience.

This is a hybrid role, based in any of our US offices—including New York City, Boston, Chicago, Carmel, or Lambertville—or remotely within the US, depending on team and business needs.

Responsibilities

• Manage Media Planner and Senior Media Planner workflow and deadlines to ensure seamless deliverables
• Craft insights and recommendations for monthly and quarterly (QBR) reporting
• Proactively identify opportunities to test partners and tactics and bring these ideas to the client
• Own RFP process, rank proposals, and contribute to vendor negotiations
• Manage the day-to-day implementation and optimization of campaign activities
• Presents media tactical slides and reporting slides
• Manage campaign authorizations, budgets, and vendor reconciliation process
• Action website tagging/measurement tasks with technology/adops

Skills

• Experience filtering and segmenting data to obtain insights at the right level of detail
• Firm understanding of pharma regulations and compliance applications to media campaigns
• Strong presentation skills
• Deep cross-channel media landscape understanding
• Ability to thrive while juggling multiple projects and priorities simultaneously
• Willingness to mentor and train
• Showcases initiative to help on projects outside day to day responsibilities
• Strong time management
• Proven ability to accommodate evolving responsibilities and last-minute changes

Qualifications

• A bachelor’s degree or equiva

[…]
recruiter will discuss the specific expectations for the role you're pursuing during the interview process and keep you informed throughout the hiring journey. For employees located within a one-hour commute of a Real Chemistry office, we require in-person attendance two days per week, either from a Real Chemistry office or when working onsite with clients. Employees in regions without a nearby office may work remotely and come together throughout the year for collaboration, culture-building, learning, and team connection opportunities. While these guidelines reflect our current workplace model, we understand that everyone’s circumstances are unique. If you require additional flexibility, we welcome an open conversation with your recruiter and our HR team to discuss your needs and determine what may be possible.

Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. Should you require accommodations throughout the interview process please let your recruiter know.

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