Senior Project Manager - Professional Services

The posting, as Rubrik wrote it

About the Team

Rubrik Professional Services transforms possibilities into outcomes. Our portfolio of services uncovers and exploits the unique opportunities made possible by Rubrik technology. Drawing on our unparalleled product expertise and customer experiences, we collaborate with customers to identify and address complex technical challenges, improve operational efficiency, and maximize their investment in Rubrik.

We are 100% focused on customer success, operational excellence, and empowering our team members to grow, lead, and innovate.

About the role

Rubrik Professional Services is looking for a high-energy, strategic, and results-driven Senior Project Manager to lead complex, enterprise customer implementations and help shape the future of our delivery practice. In this role, you will be customer-facing, acting as a trusted advisor to ensure deployment success, business value realization, and operational efficiency.

Beyond managing high-stakes client engagements, you will serve as an expert in project management within the organization helping to mentor and coach other Project Managers and actively contributing to the development, refinement, and scaling of our PMO governance model, processes, and delivery frameworks.

What you'll do

As a Senior Project Manager in our PS Organization, you will drive impact across three core areas: Delivery Excellence, Leadership & Mentorship, and Practice Enablement.

• Project & Client Delivery Excellence
• Drive Complex Engagements: Lead end-to-end delivery of complex, concurrent, enterprise-level customer projects from kickoff to sign-off within fast-paced environments.
• Scope & Milestone Management: Prepare enterprise customers for deployment, establish clear success criteria, track deliverables, set targets, manage resources, and ensure project execution adheres to deadlines and budgets.
• Risk & Issue Governance: Proactively identify, track, and mitigate project risks and technical dependencies.
• Stakeholder Alignment: Serve as the single point of contact and escalation owner for customer executives, cross-functional internal teams (Engineering, Customer Support, Sales, Technical Account Managers), and third-party partners.
• Quality & Performance: Execute quality control throughout project lifecycles to ensure deliverables meet or exceed Rubrik's standards and customer business objectives.
• PMO Governance & Process Optimization
• PMO Governance: Partner with PS leadership to help build, refine, and maintain the PMO governance framework, including standard operating procedures, project methodologies, and key performance indicators.
• Continuous Improvement: Audit project workflows and delivery tools to identify bottlenecks, driving initiatives that enhance operational efficiency, margins, and customer satisfaction.
• Resource & Capacity Planning: Assist in establishing best practices for resource allocation, utilization tracking, and project health reporting across the PS por

[…]
equal access to opportunities for growth and excellence. We believe in empowering everyone to bring their authentic selves to work and achieve their fullest potential.

Our inclusion strategy focuses on three core areas of our business and culture:

Our Company: We are committed to building a merit-based organization that offers equal access to growth and success for all employees globally. Your potential is limitless here.

Our Culture: We strive to create an inclusive atmosphere where individuals from all backgrounds feel a strong sense of belonging, can thrive, and do their best work. Your contributions help us innovate and break boundaries.

Our Communities: We are dedicated to expanding our engagement with the communities we operate in, creating opportunities for underrepresented talent and driving greater innovation for our clients. Your impact extends beyond Rubrik, contributing to safer and stronger communities.

Equal Opportunity Employer/Veterans/Disabled

Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, protected veteran status, or any other status protected by applicable law. Rubrik provides equal employment opportunities to employees and applicants in all terms and conditions of employment, including recruiting, hiring, promotion, compensation, training, leave, and termination.

Rubrik provides reasonable accommodations to qualified applicants and employees with disabilities in accordance with applicable law. If you need an accommodation to participate in the application process or to perform your job, please contact hr@rubrik.com . Accommodations may include changes to the application process, documents in an alternate format, a sign language interpreter, or specialized equipment.

EEO IS THE LAW

NOTIFICATION OF EMPLOYEE RIGHTS UNDER FEDERAL LABOR LAWS