VP, User Experience and Design Innovation (Remote Eligible)

The posting, as Smartsheet wrote it

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day.

As VP of User Experience and Design Innovation, you will lead a multi-disciplinary organization spanning product design, research, design systems, content and globalization, and AI-driven software delivery, alongside a team of UX leaders driving impactful product experiences across the platform. You have a track record of making the people around you better — you drive quality and efficiency by establishing process, developing talent, and coaching your team to accomplish more than they could without you. You lead with curiosity, operate at the level of vision, influence, and alignment, and trust your senior leaders to own execution.

You are an AI-forward leader. You don't just support AI adoption — you own it. You will define and drive the strategy for bringing AI into every function you lead: accelerating research synthesis, scaling design systems, automating content and localization, and modernizing the software development lifecycle through AI-assisted workflows. You pair adoption with judgment, setting standards so the work stays rigorous as it accelerates.

You report to our Chief Product and Technology Officer, and may work remotely from anywhere in the US where Smartsheet is a registered employer.

Your Organization includes Product Design, User Experience Research, Globalization & Content and Design Systems.

You Will

• Lead, evolve, and articulate a bold, user-centered vision for the future of design and user experience across Smartsheet's product portfolio and external systems.
• Own and scale research, design, design systems, content, localization, and AI-first design strategy across all product lines and geographies.
• Build, mentor, and grow a team of senior functional and design leaders; scale and evolve the org in alignment with company growth, with a focus on developing and retaining the team you inherit. Develop career paths and programs tailored to individual team member professional development.
• Own experience quality standards, including accessibility compliance, and hold the line when work is below bar, even under delivery pressure.
• Set organizational strategy around design maturity, AI adoption, design systems adoption, and cross-functional design-led decision-making across product, engineering, and business teams.
• Build, evolve, and scale UX processes, standards, and tools, owning the AI agenda for the org by identifying and driving high-impact opportunities to embed AI into research, design systems, content/localization, and the software development lifecycl

[…]
community

• Opportunities for professional growth and development including access to Udemy online courses
• Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
• Teleworking options from any registered location in the U.S. (role specific)

Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity.

US Base Salary Pay Range
$291,250 — $338,750 USD

Get to Know Us

At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.

Equal Opportunity Employer

Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.