Senior IT Platform and Automation Engineer
Snorkel AI · Hybrid · New York City, NY (Hybrid); San Francisco, CA (Hybrid) · $150k–$220k
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About Snorkel
Snorkel AI is the frontier AI data lab, helping teams build the data and environments behind high-performing frontier and agentic AI. We combine technology with research-driven AI data development to create datasets, benchmarks, evals, and custom solutions for real-world AI systems. Founded out of the Stanford AI Lab in 2019, Snorkel works with leading AI labs and enterprises to move from better data to better outcomes.
Excited to help us redefine how AI is built? Apply to be the newest Snorkeler!
Job Description
We're seeking a Senior IT Platform & Automation Engineer who treats internal infrastructure like a product—not a firefighting exercise. This is not a traditional helpdesk or "break-fix" role. You'll be the architect behind our internal employee experience, acting as the connective tissue between our office network, collaboration services, security stack, and core business systems (People Tech, CRM, and Engineering tools).
If you prefer writing Python scripts over manually resetting passwords, and if you get excited about connecting Claude AI to Greenhouse via custom Slack workflows, we want to talk to you.
This role is NOT
- A traditional helpdesk position. You won't be resetting passwords or shipping laptops.
- A pure networking role. You'll touch networks, but automation is the priority.
- A machine learning engineer role. You'll experiment with AI, but you won't build vector databases or train models.
What You will Do
Identity, Endpoint & Network (The Foundation)
- Identity & Access Management: Own our IdP (Okta/Auth0). Implement and automate SSO, MFA enforcement, and SCIM provisioning across all SaaS tools. Enforce zero-trust principles everywhere.
- Endpoint Lifecycle: Own the full hardware and MDM lifecycle. Automate device provisioning, configuration, and secure deployment using Jamf and Intune. Build zero-touch onboarding workflows. (Note: You will own the automation and security profiles; physical device shipping/fulfillment is handled by our IT Ops coordinators.)
- Network Engineering: Design, deploy, and maintain high-availability office networking (cloud-managed switching/routing, Wi-Fi) and secure remote access solutions (ZTNA/VPN) for a hybrid workforce. We prioritize automation-first engineers.
Custom Integrations & Automation (The Builder Work)
- API Integrations: Architect and build custom integrations between our core SaaS stack—syncing data between Okta, Greenhouse, Notion, and our CRM to eliminate manual data entry.
- Workflow Orchestration: Own our internal automation layer. We currently use a mix of lightweight no-code tools (Zapier, App Script, AppSheet) and custom Python. We're actively phasing out low-code for mission-critical paths—you'll have permission to replace them with proper code. To be clear: this is a coding-heavy role. You'll spend the majority of your time writing code, not clicking in UIs. The no-code tools are placeholders—we expect you to replace or maintain the
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ISO 27001 audits
- Experience with Google Workspace administration and GAM
- Experience with zero-touch deployment workflows (Apple Business Manager, Windows Autopilot)
Actual compensation will be determined based on factors including skills, qualifications, experience, and geographic location.
Salary range(s) for this role
$150,000 — $220,000 USD
Be Your Best at Snorkel
Joining Snorkel AI means becoming part of a company that has market proven solutions, robust funding, and is scaling rapidly—offering a unique combination of stability and the excitement of high growth. As a member of our team, you’ll have meaningful opportunities to shape priorities and initiatives, influence key strategic decisions, and directly impact our ongoing success. Whether you’re looking to deepen your technical expertise, explore leadership opportunities, or learn new skills across multiple functions, you’re fully supported in building your career in an environment designed for growth, learning, and shared success.
Snorkel AI is proud to be an Equal Employment Opportunity employer and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. Snorkel AI embraces diversity and provides equal employment opportunities to all employees and applicants for employment. Snorkel AI prohibits discrimination and harassment of any type on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law. All employment is decided on the basis of qualifications, performance, merit, and business need.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.