Director, Retail Solutions & Product Management

The posting, as Toshiba Global Commerce Solutions - External wrote it

Toshiba Global Commerce Solutions is seeking a Director, Retail Solutions & Product Management to lead the strategy, development, and business performance of our growing ELERA retail solutions portfolio. This portfolio includes enterprise retail software, Loss Prevention, Produce Recognition, video and computer vision solutions, vision analytics, and emerging AI-enabled retail and store-operations capabilities. You will be responsible for parts of that solutions portfolio.

ELERA serves many of the world's top global retailers, along with hundreds of customers across grocery, hospitality, convenience, and specialty markets. This leader will shape the future of our retail solutions by translating customer needs, market opportunities, and emerging technologies into differentiated products that deliver measurable business value.

This is a senior product and business leadership position with ownership of portfolio strategy, financial performance, investment decisions, roadmap commitments, commercialization, and product lifecycle management. The Director will lead and develop an experienced product management organization, establish clear priorities across competing business demands, and build strong partnerships with Engineering, Sales, Marketing, Professional Services, Customer Success, Finance, and strategic partners.

The successful candidate will combine strategic vision with hands-on product leadership, strong commercial acumen, and the ability to make decisive business and product decisions while driving execution across a complex global organization.

Responsibilities

Portfolio Strategy & Business Ownership

• Own the vision, strategy, roadmap, budget, and business performance of the ELERA retail solutions portfolio, including Security Suite capabilities and emerging retail technology offerings.
• Establish investment priorities and manage portfolio performance across revenue, ARR, adoption, expansion, gross margin, pipeline, pricing, and profitability.
• Balance competing priorities across customer commitments, platform compliance, active implementations, and strategic roadmap initiatives.
• Make decisions regarding scope, prioritization, resource allocation, and investment, ensuring commitments align with available engineering capacity and business objectives.
• Identify opportunities to expand into new market segments, adjacent retail verticals, and emerging technology areas.
• Establish business plans and performance metrics, communicate results, risks, and opportunities through executive business reviews.

Product Strategy & Development

• Lead the end-to-end product management lifecycle, from market research and customer discovery through product definition, validation, development, commercialization, and ongoing lifecycle management.
• Translate retailer challenges, market trends, and competitive insights into scalable product strategies and differentiated solutions.
• Drive customer discovery, rapid experimentation, proto

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These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader.

The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let's get together to drive the new economy.

Benefits

Toshiba Global Commerce Solutions, Inc. offers a competitive salary and generous benefits package including:

• Group health coverage (medical, dental, and vision)
• Employee Assistance Programs
• Pre-tax spending accounts
• 401(k) plan with company match
• Company-provided life insurance
• Pet insurance
• Employee discounts
• Generous paid holiday schedule, paid vacation, and sick/personal days

Equal Employment Opportunity

Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email benefits@toshibagcs.com to request an accommodation.

Diversity, Equity & Inclusion

We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore, we're committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement and Culture of Transparency). We're passionate about our customers, the retail industry, and becoming a more responsible company as we help create a brighter future.