Principal Technical Business Analyst- Retail Strategy

The posting, as Toshiba Global Commerce Solutions - External wrote it

Toshiba Global Commerce Solutions is seeking a Principal Business Analyst to serve as the senior analytical and advisory lead on our largest client engagements. In this role, you will facilitate executive-level workshops to define scope and uncover the "why" behind client needs, not just the "what," and you will become a trusted partner to major clients. You will also lead and mentor the business analysts assigned to your accounts: setting the analysis approach, delegating requirements work, and reviewing deliverables for quality and consistency. When project complexity or project needs demands it, you will step in and author requirements yourself.

Our organization provides software solutions for some of the world’s largest retailers, partnering with brands like Kroger, Amazon, Meijer and Costco to deliver innovative consumer experiences leveraging a wide range of technologies.

As a Principal Business Analyst, you will be part of a cross-functional team responsible for planning, developing, and releasing software solutions to market. You will build and nurture key relationships with product, program management, business partners, and supporting groups to ensure the timely release of solutions that meet demanding customer expectations.

This position requires strong retail knowledge and a solid technical background, along with experience in Agile software development and an understanding of traditional waterfall methodologies. The role is client facing and calls for a deep understanding of the requirements and business drivers behind Toshiba's products and solutions, as well as the ability to guide other analysts in applying that understanding.

Responsibilities of the Principal Technical Business Analyst

Client Leadership

• Lead large, complex client engagements, ensuring business requirements are clear, achievable, and aligned to the value the project must deliver for both the client and Toshiba.
• Build strong relationships and serve as a trusted advisor to the client and the project team.
• Conduct interviews, surveys, and workshops with client stakeholders to understand the "what" and the "why" behind their business needs.
• Advocate for Toshiba's core product and guide clients in their decision making, using existing functionality wherever it can meet a need and reduce project scope.
• Manage scope by identifying and calling out changes and lead scope conversations with the client.

Requirements and Scope

• Own the definition and documentation of project scope, drawing on sales and client artifacts, workshop findings, and your knowledge of the core product.
• Analyze client business requirements to determine the best approach to meeting each need (for example, existing functionality or a new feature).
• Analyze and document highly complex requirements, translating client needs into product requirements that include unhappy paths, edge cases, and the impact of the change on other areas of the system.
• Create and maintain re

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r that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email benefits@toshibagcs.com to request an accommodation.

DIVERSITY, EQUITY & INCLUSION

We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore, we’re committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement and Culture of Transparency). We’re passionate about our customers in the retail industry and becoming a more responsible company as we help create a brighter future.

EQUAL OPPORTUNITY EMPLOYER/PROTECTED VETERANS/INDIVIDUALS WITH DISABILITIES

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)