Talent Acquisition Operations Manager

The posting, as The Trade Desk wrote it

The Trade Desk is a global technology company and the world’s leading independent platform for digital advertising, with over 3,000 employees across more than 30 offices. Our technology helps advertisers reach the right audiences across the open internet — from streaming TV and podcasts to mobile apps, news, and more.

Advertising powers the content people love. By making it more transparent, effective, and responsible, we help support trusted journalism, quality entertainment, and creators worldwide. The world’s brands and agencies rely on us to reach their customers and grow their businesses responsibly.

The scale of our platform brings unique technical challenges — from processing massive datasets in real time to building systems that operate reliably on a global scale. When you work here, your impact is worldwide. We welcome diverse perspectives, encourage curiosity, and build teams that learn from one another. If you’re driven to solve meaningful challenges, we’d love to meet you.

What we do

Recruiting Operations at The Trade Desk runs on two deliberately separated motions: RUN, which delivers predictable execution of the repeatable work recruiters depend on every day, and CHANGE, which designs and delivers the programs and process improvements that scale globally. The Projects & Programs pillar sits at the intersection. It owns cross-functional delivery and rigor, it owns process, knowledge, adoption, and enablement, and it owns the single front door — the one intake channel through which every TA Ops request arrives, is routed, and is made visible. This role is how that pillar runs day to day. You will own the intake queue, keep the documentation and knowledge layer current and trusted, provide hands-on support across our recruiting systems, and carry the project management rhythm that keeps programs moving. You will be based in New York and provide timezone coverage for our EMEA and APAC teams. This is an individual contributor role with no direct reports. It is a tactical, hands-on role by design: the measure of success is that recruiters get fast, accurate answers, that nothing falls through the cracks, and that the work of improving the function never stalls on operational drag.

What you'll do

Request Intake & Queue Management

• Own the queue day to day. Triage, categorize, and route every incoming TA Ops request to the right pillar and owner, with consistent acknowledgement, clear ownership, and visible status from submission to resolution.
• Hold the response standard. Meet published acknowledgement and resolution expectations, and flag early when volume or complexity puts them at risk.
• Improve the intake experience. Refine intake forms and routing logic so requests arrive with the information needed to action them.
• Report on what the queue is telling us. Track volume, mix, resolution time, and recurring pain points, and surface the patterns that should become process fixes or roadmap items.

Systems Support (L1 /
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e Trade Desk shareholders through eligibility for stock-based compensation grants, which are awarded to employees based on company and individual performance. The Trade Desk also offers other compensation depending on the role such as variable compensation-based incentives and commissions. Plus, expected benefits for this role include comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependents, retirement benefits such as a 401k plan and company match, short and long-term disability coverage, basic life insurance, well-being benefits, reimbursement for certain tuition expenses, parental leave, sick time of 1 hour per 30 hours worked, vacation time for full-time employees up to 120 hours thru the first year and 160 hours thereafter, and around 13 paid holidays per year. Employees can also purchase The Trade Desk stock at a discount through The Trade Desk’s Employee Stock Purchase Plan.

The Trade Desk also offers a competitive benefits package. Click here to learn more.

Note: Interns are not eligible for variable incentive awards such as stock-based compensation, retirement plan, vacation, tuition reimbursement or parental leave

At the Trade Desk, Base Salary is one part of our competitive total compensation and benefits package and is determined using a salary range. The base salary range for this role is
$77,600 — $142,200 USD

As an Equal Opportunity Employer, The Trade Desk is committed to creating an inclusive hiring experience where everyone has the opportunity to thrive.

Please reach out to us at accommodations@thetradedesk.com to request an accommodation or discuss any accessibility needs you may require to access our Company Website or navigate any part of the hiring process.

When you contact us, please include your preferred contact details and specify the nature of your accommodation request or questions. Any information you share will be handled confidentially and will not impact our hiring decisions.