Senior Financial Manager, Partnerships

The posting, as Twilio wrote it

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

Hiring and how we work

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.

See yourself at Twilio

Join the team as Twilio’s next Sr Financial Manager, Partnerships.

About the job

As Sr. Manager of GTM Finance for Global Partnerships, you will serve as the primary strategic co-pilot to the VP of Global Partnerships. You will design economic models driving our ecosystem strategy across Cloud Marketplaces (AWS, GCP, Azure), Global Systems Integrators (GSIs), and ISVs—ensuring partner incentive investments accelerate usage-based revenue while achieving profitability goals.

Responsibilities

In this role, you’ll

• Serve as the primary, trusted financial and strategic advisor to the VP of Global Partnerships and his global leadership team
• Marketplace Strategy (AWS, GCP, Azure): partner with the marketplace and other cross functional teams in R&D, Marketing, GTM to optimize Twilio’s business through cloud marketplaces
• Ecosystem Monetization: design revenue-share frameworks and co-sell incentives tailored to Twilio’s business
• Program & MDF ROI: Build analytical frameworks to measure the return on Market Development Funds (MDF), partner tier rebates, and GSI enablement investments
• Executive Decision Support: Deliver synthesized quarterly board-level narratives on partner-attributed versus partner-sourced trends as well as other strategic partner-related priorities
• Long-Range Planning: lead global partner forecasting, capacity planning, and multi-year investment modeling
• Unit Economics: Define, build, and monitor critical partner metrics including Partner-Sourced vs. Partner-Influenced Revenue, Margin-Adjusted CAC, and payback periods
• Commercial Models: Partner with Sales and Legal to evaluate, model, and approve non-standard partner contracts and bespoke commercial structures
• Develop robust financial models for new market expansion, evaluating the build-vs-buy-vs-partner economics for emerging international regions and product integrations
• Partner closely with Corporate Accounting and Commission teams to ensure accurate, timel

[…]
d until 11/16/26 but may change based on business needs.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.

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