Managing Director Global Delivery (Hub)

The posting, as VML wrote it

Who We Are

VML is a global creative company that combines brand experience, customer experience, and commerce to create connected brands that drive growth. Guided by a Human First philosophy, VML is known for its innovative work for brands and consistently ranks among the world’s leading creative companies, including the WARC Creative 100. VML’s global network spans 55+ markets with principal offices in Buenos Aires, Kansas City, London, New York, São Paulo, Shanghai and Singapore.

VML is part of WPP, the trusted growth partner for the world's leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel.

For more information, please visit www.vml.com and follow along on LinkedIn #WeAreVML.

WPP ENTERPRISE SOLUTIONS

SVP, Global Delivery

Reports to

Global Chief Delivery Officer (CDO)

Function

Global Delivery, WPP Enterprise Solutions (ES)

Scope

Global Delivery Network (GDN), hub economics, resourcing, and routing across farshore and nearshore hubs

Travel

Approximately 25%, primarily to hub locations and regional leadership meetings

Role Purpose

This role oversees the mechanics of the network: the commercial logic that makes hubs viable (cost-plus pricing, margin consistency, cost-to-serve targets) and the operational systems that route work to the right place (capacity visibility, the resourcing watchtower, casting standards applied jointly with pillar leads). It's a role for someone who can move fluidly between a commercial conversation with Finance, a delivery conversation with a hub lead, and a process conversation about how work actually gets scoped, staffed, and delivered across a global network.

The role carries direct accountability for data and delivery success across the GDN, including close, ongoing work with the Finance and Commercial teams to keep hub economics, budgets, and routing logic consistent as funding and market structures evolve.

Key Responsibilities

Hub Economics and Commercial Model

• Own cost-plus pricing logic and cost-to-serve targets across all hubs, keeping economics consistent from one hub to the next rather than negotiated case by case.
• Partner with Finance and the commercial team on margin tracking, pricing structures, and the commercial packaging of delivery offerings.
• Flag margin risk transparently when commercial terms and delivery cost assumptions drift apart, before it becomes a Finance surprise.

Budget and Funding Alignment

• Own delivery's side of budget and funding cycles, ensuring changes to funding and market structures are reflected accurately in hub cost-to-serve and routing decisions.
• Partner closely with the Finance and Commercial teams as the delivery-side counterpart on budget planning and hub economics.
• Maintain continuity of delivery data and reporting through budget and funding transitions, so noth

[…]
uired.

• Clear, direct communicator, comfortable presenting commercial and operational trade-offs to senior executives.
• Comfortable working through budget and funding transitions in motion and owning delivery's side of them quickly.

Working Relationships

Direct report to

Global CDO

Regular partners

Hub leads across farshore and nearshore locations, Finance and Commercial teams, regional delivery leads, pillar leads, Delivery Operations lead, resourcing watchtower market-facing lead

Governance forums

Global Delivery Council, hub governance reviews, resourcing watchtower operating cadence

The base salary range for this position at the time of this posting is indicated below. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications. We offer a competitive benefits package, click WPP Benefits for more details.

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$125,000 — $295,000 USD

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

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