Program Director

The posting, as Zip Co Limited wrote it

• Lead Zip’s most strategic, high-priority cross-functional programs and special projects, turning executive priorities into coordinated action and measurable business outcomes.
• Bring the judgment, influence, and program leadership to create clarity, alignment, and momentum across complex initiatives, integrations, and organizational transitions.
• Remote-first opportunity for US-based employees with the option to work in person from our Manhattan office.

Start your adventure with Zip

As a Program Director, you will operate at the center of Zip’s most complex and strategically important cross-functional initiatives. You will partner closely with executive leadership and teams across Product, Strategy, Engineering, Finance, Legal, Credit Risk, People, Commercial, and Delivery to translate strategy into execution and ensure critical programs achieve their intended business outcomes.

You will own the connective layer across these programs: understanding why the work matters, how individual initiatives contribute to broader business outcomes, where dependencies and risks sit, and when intervention is needed. For special projects, integrations, and organizational transitions, you will establish the roadmap, governance, decision structures, and operating rhythm from exploration and planning through execution, stabilization, and post-initiative optimization.

This is a senior individual contributor role with a high degree of autonomy and accountability for critical assignments. You will synthesize signals across stakeholders and workstreams, challenge assumptions, navigate competing priorities, and provide executives with concise, decision-oriented views of program health, business impact, risks, opportunities, and recommended actions.

While you will primarily operate at the program and enterprise level, you are comfortable going deeper when needed. When a critical initiative requires additional structure, alignment, or leadership, you can step in quickly, establish a path forward, unblock decisions, and restore momentum without creating unnecessary processes.

Interesting problems you'll get to solve

• Own the end-to-end health and coordination of Zip’s most complex, high-priority programs and special projects, spanning multiple initiatives, teams, and business priorities.
• Translate enterprise strategy into execution by defining intended outcomes, success measures, value-creation goals, priorities, sequencing, and trade-offs, and ensuring work remains aligned to broader business objectives.
• Develop and drive integrated roadmaps across product, technology, operations, people, finance, legal, commercial, and go-to-market workstreams where required.
• Serve as a central point of coordination across functions, creating clear ownership, decision rights, dependencies, milestones, and accountability for outcomes.
• Maintain a comprehensive view of program status, stakeholder signals, risks, decisions, resource constraints, and emerging i

[…]
for this position.

If hired, employees will be in an 'at-will position' and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Be a part of a team that reflects the diversity of our customers

We pride ourselves on being a workplace that provides equal opportunities to people of all ages, cultural backgrounds, sexual orientations, gender identities, abilities, veteran status, and everything else that makes you unique.

Equally, we’re committed to ensuring our recruitment processes are accessible and inclusive. Please let us know If there are any adjustments that need to be made to ensure you have a fair and equitable experience.

And finally…get to know us

Zip Co Limited (ASX: ZIP) is a digital financial services company, offering innovative, people-centered products.

Operating in two core markets - Australia and New Zealand (ANZ) and the US, Zip offers access to point-of-sale credit and digital payment services, connecting millions of customers with its global network of tens of thousands of merchants. We’re proud to be a values-led business and our values - Customer First, Own it, Stronger Together and Change the Game - guide us in everything we do.

I acknowledge by clicking "Submit Application", that the information provided is true and correct. I also understand that any willful dishonesty may render for refusal of this application or immediate termination of employment. By providing your information, you acknowledge that you have read our Zip Applicant and Candidate Privacy Notice and authorize Zip to process your data subject to those terms. Zip participates in the federal government’s E-Verify program. #LI-Remote

Before you apply, give Zip a try -> rebrand.ly/check-zip-out

Zip participates in the federal government’s E-Verify program