Senior GTM Systems Manager

The posting, as Zip Co Limited wrote it

• Own the GTM systems roadmap and personally design, configure, and implement scalable solutions that support future-state architecture.
• Translate business requirements into scalable system solutions and personally configure, implement, and optimize those solutions across the GTM technology stack.
• Remote-first opportunity for US-based employees with the option to work in-person out of our Manhattan office

Start your adventure with Zip

The Senior GTM Systems Manager is responsible for identifying, designing, implementing, and optimizing the systems, processes, and automation that power Zip's Go-To-Market organization. This role serves as the bridge between business strategy and technology execution, proactively identifying operational bottlenecks, scaling challenges, and process inefficiencies across Sales, Partnerships, Account Management, and Revenue Operations.

You will own initiatives from problem identification through stakeholder alignment, solution design, build, implementation, adoption, and measurement of business impact. Success in this role is measured not by tickets completed, but by productivity gains, process scalability, operational efficiency, and revenue impact.

Interesting problems you’ll get to solve OR Write your story with a career at Zip

Systems Strategy & Architecture

• Own the GTM systems roadmap and personally design, configure, and implement scalable solutions that support future-state architecture.
• Evaluate new technologies, integrations, and tooling that improve productivity and scalability.
• Ensure systems support business objectives and evolving GTM motions.
• Maintain alignment between Salesforce, enrichment tools, enablement platforms, reporting systems, and partner ecosystems.
• Workflow Automation and Process Orchestration

Solution Design & Delivery

• Translate business requirements into scalable system solutions and personally configure, implement, and optimize those solutions across the GTM technology stack.
• Lead cross-functional initiatives from ideation through implementation and adoption.
• Establish design standards, governance, and implement automation that reduces manual work and improves speed, accuracy, and consistency.
• Coordinate cross-functional execution across stakeholders.

Data & Reporting

• Establish scalable reporting frameworks that support executive decision-making.
• Identify gaps in data quality, process compliance, and operational visibility.
• Develop actionable dashboards and performance reporting.
• Ensure GTM teams have accurate and trusted operational data.

Stakeholder Leadership

• Partner with Sales Leadership, Partnerships, Account Management, Finance, Product, and RevOps leaders to transform strategy into scalable systems and process design
• Facilitate alignment across competing priorities and stakeholders.
• Influence decisions through business impact analysis and recommendations.
• Act as the senior advisor on systems and operational strat

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addition to a full range of medical, financial, and/or other benefits.

*Please note that visa sponsorship is not available for this position.

If hired, employees will be in an 'at-will position' and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Be a part of a team that reflects the diversity of our customers

We pride ourselves on being a workplace that provides equal opportunities to people of all ages, cultural backgrounds, sexual orientations, gender identities, abilities, veteran status, and everything else that makes you unique.

Equally, we’re committed to ensuring our recruitment processes are accessible and inclusive. Please let us know If there are any adjustments that need to be made to ensure you have a fair and equitable experience.

And finally…get to know us

Zip Co Limited (ASX: ZIP) is a digital financial services company, offering innovative, people-centered products.

Operating in two core markets - Australia and New Zealand (ANZ) and the US, Zip offers access to point-of-sale credit and digital payment services, connecting millions of customers with its global network of tens of thousands of merchants. We’re proud to be a values-led business and our values - Customer First, Own it, Stronger Together and Change the Game - guide us in everything we do.

I acknowledge by clicking "Submit Application", that the information provided is true and correct. I also understand that any willful dishonesty may render for refusal of this application or immediate termination of employment. By providing your information, you acknowledge that you have read our Zip Applicant and Candidate Privacy Notice and authorize Zip to process your data subject to those terms. Zip participates in the federal government’s E-Verify program. #LI-Remote