Senior Product Manager (D2C Products)

The posting, as Zip Co Limited wrote it

• Develop and execute a 6-12 month product roadmap, translating customer needs and business priorities into experiments and product improvements that drive measurable outcomes.
• Lead the day-to-day product development process, partnering closely with Engineering, Product Design, Data, Risk, Compliance, Marketing, and other cross-functional teams to move from discovery through launch and iteration.
• Join a remote-first US team, with the option to work in person from Zip’s Manhattan office.

Start your adventure with Zip

Zip is looking for a Senior Product Manager to help build the next chapter of our direct-to-consumer product experience.

You will independently manage a key product within Zip’s growing portfolio of financial products adjacent to our core Buy Now, Pay Later offering. Working closely with the Group Product Manager for D2C Products, you will translate broader product strategy into a focused roadmap, identify the highest-value customer problems to solve, run experiments to validate opportunities, and lead your cross-functional team through day-to-day product delivery.

This is a hands-on product role. You will be accountable for understanding your customers, setting priorities, defining product requirements and success measures, making thoughtful tradeoffs, and ensuring that the team continuously learns from what we ship.

You will work closely with Product Design, Engineering, Data, Marketing, Credit Risk, Compliance, Legal, Finance, Operations, and other partners. Together, you will build financial products that customers understand and value, deliver sustainable business outcomes, and meet the high standards of trust and responsibility required in consumer financial services.

Interesting problems you’ll get to solve

• Own the product roadmap for a D2C financial product, typically looking approximately six months ahead while remaining flexible as customer insights, data, and business priorities evolve.
• Develop a deep understanding of your customers and their financial needs through quantitative analysis, customer research, usability testing, market insights, and direct observation of product behavior.
• Translate broader D2C product strategy into clear product priorities, hypotheses, experiments, and deliverables for your cross-functional team.
• Identify and validate new product opportunities and improvements by combining customer needs, behavioral data, business potential, and Zip’s capabilities.
• Lead assigned products and features from discovery through launch and iteration—including defining the problem, testing assumptions, shaping MVP scope, writing clear requirements, coordinating delivery, and measuring results.
• Build and maintain a strong experimentation roadmap, using lean tests and MVPs to answer important questions quickly before committing significant engineering or operational investment.
• Define clear customer and business success measures for your product, including metrics such as acquisiti

[…]
benefits.

*Please note that visa sponsorship is not available for this position.

If hired, employees will be in an 'at-will position' and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Be a part of a team that reflects the diversity of our customers

We pride ourselves on being a workplace that provides equal opportunities to people of all ages, cultural backgrounds, sexual orientations, gender identities, abilities, veteran status, and everything else that makes you unique.

Equally, we’re committed to ensuring our recruitment processes are accessible and inclusive. Please let us know If there are any adjustments that need to be made to ensure you have a fair and equitable experience.

And finally…get to know us

Zip Co Limited (ASX: ZIP) is a digital financial services company, offering innovative, people-centered products.

Operating in two core markets - Australia and New Zealand (ANZ) and the US, Zip offers access to point-of-sale credit and digital payment services, connecting millions of customers with its global network of tens of thousands of merchants. We’re proud to be a values-led business and our values - Customer First, Own it, Stronger Together and Change the Game - guide us in everything we do.

I acknowledge by clicking "Submit Application", that the information provided is true and correct. I also understand that any willful dishonesty may render for refusal of this application or immediate termination of employment. By providing your information, you acknowledge that you have read our Zip Applicant and Candidate Privacy Notice and authorize Zip to process your data subject to those terms. Zip participates in the federal government’s E-Verify program. #LI-Remote

Before you apply, give Zip a try -> rebrand.ly/check-zip-out